Hospital Policies 

Appointment Policy

Payment Policy

Patient Arrival Policy

Appointments are available Monday through Saturday 8:00am-5:00pm. We are closed on Sunday. Appointments will be seen at the scheduled time.

Late arrivals will be seen as time permits. For your convenience, we offer drop off appointments and off-to-the side technician services such as toe nail trims, ear cleanings and anal gland expressions.

If your pet has received vaccines at another facility, it is your responsibility to provide proof of vaccinations.

We offer emergency services Monday through Saturday from 7:00am-5:00pm. Holiday hours for appointments and emergencies vary, please call first.

We require full payment at the time that services are rendered.

For your convenience, we accept Cash, Visa, MasterCard, Discover, Care Credit, and American Express.

We have separate cat and dog waiting areas for the comfort of your pet.

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier when entering the lobby.

Please check in with a receptionist upon arrival.